Comcast's app now allows you to be in charge when dealing with the company

Anyone who has ever tried to get in touch with their cable company over the phone knows how futile the task is. You end up on hold, waiting for a rep to take your call. But suppose you could be the one with all the power, and schedule a time when a representative will speak to you. That is possible with one of the new features on Comcast's Xfinity My Account app.



When you need to speak to a rep at Comcast, simply open the app, and select a time when you are able to speak to someone from the company. Call times are available in 15-minute time slots. Pick a time, enter your phone number, and ...



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